Privacy Policy

Effective Date: August 1, 2025

Introduction

FasTrac Consulting LLC ("RediDraft™," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our RediDraft™ document assembly software and visit our website at redidraft.com.

Information We Collect

Account Information

When you create an account or purchase our software, we collect:

  • Name and contact information (email address, phone number, mailing address)
  • Business or firm name
  • Billing and payment information
  • License and subscription details

Software Usage Data

When you use RediDraft™ software, we may collect:

  • Feature usage statistics and preferences
  • Error reports and diagnostic information
  • Software version and system configuration data
  • License validation information

Website Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device and operating system information

Important Note About Client Data

Desktop Software Privacy

RediDraft™ is desktop software that runs locally on your computer. All documents you create, client information you enter, and templates you develop remain on your local system or your chosen network storage. We do not have access to, collect, or store any of your client data or documents unless you explicitly share them with us for support purposes.

How We Use Your Information

We use the information we collect to:

  • Process your software purchases and manage your licenses
  • Provide customer support and respond to inquiries
  • Send important software updates and security notifications
  • Improve our software and develop new features
  • Ensure compliance with our licensing agreements
  • Send marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in these circumstances:

  • Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, email service providers)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • With Your Consent: When you explicitly agree to share information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:

  • Account information is retained while your account is active and for a reasonable period thereafter
  • Transaction records are kept as required for tax and accounting purposes
  • Support communications are retained to improve our service
  • Marketing preferences are retained until you change them

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, please contact us at privacy@redidraft.com.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: To understand how visitors use our site
  • Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising privacy rights

International Data Transfers

RediDraft™ is based in the United States. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For material changes, we will provide additional notice via email or through the software.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

FasTrac Consulting LLC

Email: privacy@redidraft.com

Mailing Address:
FasTrac Consulting LLC
PO Box 832
Cary, NC 27512

This Privacy Policy is effective as of August 1, 2025, and supersedes all previous versions.