Terms of Service

2.1 Desktop Software

RediDraft™ desktop software is a document assembly application designed for legal professionals, primarily estate planning attorneys. The software operates locally on your computer and enables the creation, management, and automation of legal documents.

2.2 Web Application

The RediDraft™ web application provides online access to certain features including account management, license administration, template sharing (where applicable), and collaborative features for authorized users within your organization.

2.3 API Services

Our API services enable integration between the desktop software and web services, facilitating features such as license validation, updates, template synchronization, and other authorized data exchanges.

3.1 Account Creation

To use certain Services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Restrictions

You may not:

• Share account credentials with unauthorized parties
• Create accounts using false or misleading information
• Create multiple accounts without our permission
• Transfer your account without written consent

4.1 License Grant

Subject to your compliance with these Terms and payment of applicable fees, RediDraft™ grants you a limited, non-exclusive, non-transferable, revocable license to:

• Install and use the Desktop Software on the number of devices specified in your license
• Access and use the Web Application and API Services as authorized
• Create and modify documents using the Services for your internal business purposes
• Use provided templates and documentation in connection with authorized use

4.2 License Restrictions

You may not:

• Reverse engineer, decompile, or disassemble the Software
• Modify, adapt, or create derivative works
• Remove or alter proprietary notices or labels
• Rent, lease, lend, sell, redistribute, or sublicense the Software
• Use the Software for illegal purposes or in violation of applicable laws
• Exceed the scope of your licensed usage (users, devices, or features)
• Use the Services to develop competing products

4.3 License Types

Different license types (Single User, Small Firm, Enterprise) have specific terms regarding:

• Number of authorized users
• Number of installations
• Available features and modules
• Support level and response times

Your specific license terms are detailed in your purchase agreement or subscription confirmation.

4.4 Single User License Terms

If you have purchased a Single User license:

• One year of support and updates is included in the initial purchase price
• After the first year, optional annual support ($495/year) is available to receive ongoing support and updates
• Support includes training, technical assistance, bug fixes, and software updates
• A lapse in annual support of one year or more may require the purchase of a new license to reinstate support and updates
• The software will continue to function without active support, but you will not receive updates or technical assistance

4.5 Self-Hosted License Restrictions

If you have purchased a Self-Hosted license, the following additional restrictions apply:

• The license is limited to a maximum of 100 users per server license
• The software must be used solely for your organization's internal business purposes
• You may not use the software to provide services to third parties
• You may not resell, redistribute, or offer the software as a service (SaaS) to others
• You may not use the software to compete with RediDraft™ or create competing products
• You may not white-label or rebrand the software for commercial purposes
• Additional users beyond 100 require purchasing additional server licenses
• Continuous annual support is required to maintain your license in good standing and receive updates
• A lapse in annual support of one year or more may require the purchase of a new site license to reinstate support and updates

Violation of these restrictions will result in immediate termination of your license without refund.

5.1 RediDraft™ Property

All rights, title, and interest in and to the Services, including all software, designs, text, graphics, logos, and content, are and remain the exclusive property of RediDraft™ and its licensors. These Terms do not grant you any rights to use RediDraft™ trademarks or other brand features.

5.2 User Content

You retain all rights to documents and content you create using the Services ("User Content"). By using the Services, you grant RediDraft™ a limited license to:

• Process and display User Content as necessary to provide the Services
• Create backups and archives as part of service operations
• Access User Content when providing support (with your permission)

5.3 Feedback

Any feedback, suggestions, or improvements you provide regarding the Services may be used by RediDraft™ without restriction or compensation.

6.1 Fees and Billing

• All fees are due in advance unless otherwise specified
• Subscription fees are billed according to your selected billing cycle
• All fees are non-refundable except as required by law or as explicitly stated
• We reserve the right to change prices with 30 days' notice

6.2 Taxes

You are responsible for all applicable taxes, except for taxes based on RediDraft™'s net income. Prices do not include such taxes unless explicitly stated.

6.3 Late Payment

Late payments may result in:

• Service suspension or termination
• Interest charges at 1.5% per month or the maximum allowed by law
• Collection costs and attorney fees

8.1 Data Processing

Your use of the Services is subject to our Privacy Policy, which is incorporated by reference into these Terms. By using the Services, you consent to our data practices as described in the Privacy Policy.

8.2 Data Security

While we implement reasonable security measures, you acknowledge that no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your account and any data stored locally using the Desktop Software.

8.3 Client Data Responsibility

For Desktop Software users: You are solely responsible for all client data and documents created or stored using the software. RediDraft™ does not access, monitor, or backup locally stored data unless explicitly authorized for support purposes.

10.1 Software Updates

We may provide updates, patches, and new versions of the Software. Some updates may be mandatory for continued use of the Services. You agree to install critical security updates promptly.

10.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time. We will provide reasonable notice for material changes that negatively impact your use.

14.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not entitle you to any refunds unless required by law.

14.2 Termination by RediDraft

We may suspend or terminate your access immediately if:

• You violate these Terms
• You fail to pay fees when due
• We suspect fraudulent, abusive, or illegal activity
• Required by law or court order
• We discontinue the Services (with notice when practicable)

14.3 Effect of Termination

Upon termination:

• Your license to use the Services immediately ends
• You must cease all use of the Services
• You must destroy all copies of the Software in your possession
• Provisions that should survive termination will remain in effect

15.1 Informal Resolution

Before filing any legal action, you agree to try to resolve disputes informally by contacting us at legal@redidraft.com. We will attempt to resolve disputes informally for at least thirty (30) days.

15.2 Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association, except you may assert claims in small claims court if eligible.

15.3 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES WITH REDIDRAFT ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS PART OF ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable purchase agreements, constitute the entire agreement between you and RediDraft™ regarding the Services.

18.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

18.3 No Waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

18.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

18.5 Force Majeure

Neither party shall be liable for delays or failures due to causes beyond their reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.